FAQ – What should I do if I’m having password problems?

First, be aware, our Morrison-Q WEB site is a separate WEB site from our Morrison-Q Google Discussion Group WEB site.  Each site will be using the same email address but may have different passwords.  For simplicity you are encouraged to set the password for each site to the same password.

  • Morrison-Q WEB site
  • (Morrison-Q.com) – you are logged in if you can open the membership list – Note: you will log in with a username and password (not your email address)
    • Initially – when a member registers they will receive a username and password via email.  They may change the password at anytime by going to their user profile page.
    • Lost or forgot password:
      1. From home page select “Log in” link under the “Access” menu
      2. Select “Lost your password” link
      3. Enter your username or email, then select “Get New Password” button
      4. You will shortly receive an email with a subject line – [Morrison-Q.com] Password Reset
      5. Select the link at bottom of message to have your password reset
      6. You will soon receive another email with a subject line – [Morrison-Q.com] Your New Password
      7. The email will contain your new password.  This password will be very cryptic.  You are encourage to select and copy the password and paste it in as you log in – passwords are uppercase and lowercase sensitive.  Once you log in you are then encouraged to change your password to one that is easier to remember.
  • Morrison-Q Google Discussion Group WEB site
  • (groups.google.com/group/Morrison-Q) – you are logged in if you can view the discussions – Note: you will log in with your email address and password
    • Initially – our members are not automatically assigned a Google account.  In fact, members do not actually need a Google account if all they desire to do is receive current messages from the group via email – but if they desire to have access to our message archive they will need an account.  If they don’t already have a Google account instructions may be found here.
    • Lost or forgot password:
      1. From home page select the “Sign in to Google Groups” link
      2. Then select the “Can’t access your account?” link located in the login box
      3. Enter your email address in box and select the “submit” button
      4. Type the characters you see in the picture into the box and then select the “Continue” button
      5. Select “email to” your address then select the “Continue” button
      6. You should soon receive an email with a subject line – Google Account Recovery
      7. Select the first link in the email message
      8. Select a new password (enter it twice) then select the Reset Password” button
      9. Password has been reset – select the “click here to continue” link
      10. You will be taken to your Google Account Profile Page
      11. Select the “Group” link
      12. You will be taken to “My Groups Page” – select the “Morrison-Q.com” Group

If you still are having problems please initiate contact via our Contact page and we will assist you with your problem.

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